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Conflict Services

Business partners and family businesses

When the people who built it can't agree on where it goes.

Partnerships rarely fall apart over one thing. It's usually money, workload and direction, slowly tangled together. A neutral mediator helps you untangle it, agree on what happens next and keep the business steady while you do.

Commercial disputes between co-owners, not family law.

Two business partners across a small cafe table after closing, a folder and calculator between them.

For co-owners

Mediators who work with business partners.

Richard and John

Sound familiar?

You might be here because...

  • You've stopped making decisions together, so they're not getting made.
  • One of you feels they're carrying more of the load.
  • You want different things for the business, and nobody has said it out loud.
  • It's a family business, so every disagreement comes home with you.
  • Staff have started working out whose side to be on.
  • One of you has started thinking about the way out.

What we keep in view

The people, and the business they share.

Both of you
Each partner is prepared separately and gets the same information. Nobody owns the process.
The business
Staff, clients and cash flow keep going while you work it out, so we keep them on the table.
Your advisers
What you agree is written down, ready for your accountant and lawyer to review or formalise.
Your pace
One day often does it. If it doesn't, we'll talk about what comes next.

On our panel

Who you might work with.

Meet the full panel
  • Richard Gifford, mediator and conflict strategist

    Business partners

    Richard Gifford

    Mediator and conflict strategist

    Works with family businesses, workplaces and startups, and helps people prepare for a difficult conversation that's overdue. Accredited mediator since 2021.

  • John Southalan, commercial mediator and academic

    Commercial disputes

    John Southalan

    Commercial mediator and academic

    Advanced Mediator (AMDRAS) with a private commercial mediation practice, based in Perth and working online.

Every matter is matched on the triage call, and checked for conflicts of interest before anything is booked.

A printed checklist on a clipboard between two coffee cups on a cafe table.

Free checklist

Twelve questions to answer before you call a lawyer.

A plain checklist for co-owners who can feel a disagreement hardening into a dispute. Work through it together, or on your own first.
Get the checklist

Questions

Common questions.

  • Can you help family businesses?

    Yes, where the dispute is about the business: roles, decisions, money or succession. We don't mediate separation, parenting or property matters.

  • One of us wants out. Is mediation still worth it?

    Often more so. Agreeing how an exit will work (timing, roles, handover) is far easier in a room than by letter. Valuations, contracts and tax are for your accountant and lawyer.

  • Do we both need to agree to mediation?

    Yes. It's voluntary. If your partner isn't sure, a triage call can help you work out how to raise it.

  • Is this legal advice?

    No. We don't give legal advice and we're not a law firm. If your situation needs a lawyer, we'll say so on the triage call, and we're happy to work alongside yours.

Request a triage call

Start in the middle.

Calm, clear and early is usually better than perfect and too late. $290 ex GST for 45 minutes, and a short email of next-step recommendations afterwards. No obligation to book further work.

  1. 1Send a request with a few lines about your situation.
  2. 2We reply within two business days, check suitability and agree on a time and payment arrangements.
  3. 3You speak with Shiv for 45 minutes, then receive a short email with next-step recommendations.

Richard and John

Request a triage call

We'll reply within two business days to confirm availability and the next step. No payment is taken through this form. We confirm the fee and payment arrangements with you before a booking is agreed.

Name and email are required; everything else is optional.

Best time for a call

We use your details to respond to your request. How we handle your information.

Triage call$290 ex GST, 45 minutes

Request