Contact
Talk to us. Start wherever suits you.
There's no wrong door. Most people start with a free triage call, but you can also book a call with a mediator, refer a matter or email us. We reply within two business days.
- Free
Free triage call
About ten minutes with the Conflict Services AI Concierge, by voice or online chat, any time. It takes the facts and we match you with the right person on our panel. It never gives advice, and you can ask for a person at any time. - $290
Speak with a mediator
45 minutes with an accredited mediator from our panel, by appointment, then a short email of next steps. Prices ex GST. - Advisers
Refer a matter
For HR consultants, lawyers, accountants and EAPs who can't mediate a matter they've already advised on. We run the process and share only what everyone involved agrees we can share. - Email
Email us
For anything else, including privacy requests and questions about an invoice. Please leave out the names and details of other people involved: roles are enough for a first email.
After you get in touch
What happens next
We'll reply within two business days to confirm availability and the next step.
Triage is free. Nothing is booked or paid until we've matched you with a practitioner and you've agreed the fee.
Before anything is booked we check for conflicts of interest, so nobody on our side has advised anyone involved. Read how neutrality works and how we handle your information.
Conflict Services isn't a crisis service. If anyone is in immediate danger, call 000. For crisis support any time, call Lifeline on 13 11 14.
Where to next
- How it worksAbout usWho we are, why a neutral service matters, and what we will and won't do.Read more
- How it worksThe processFrom the first call to a written outcome: what happens, when, and who is involved.Read more
- How it worksVirtual, Australia-wideSessions by video, with separate rooms for private conversations. Ask us if in person would help.Read more