Resources
Useful whether or not you ever work with us.
Practical tools for the moment a conflict surfaces: a quick way to choose the right process, what to do in the first two days, and the questions co-owners should answer before anyone calls a lawyer.
FreeFree tool, two minutes
The Conflict Check
Six questions. Find out whether you're looking at mediation, HR guidance, a policy fix or an investigation.
Find out more
FreeFree guide
The first 48 hours
What to say, what to write down and what not to promise when your people stop talking.
Find out more
FreeFree checklist
The partner dispute checklist
Twelve questions for co-owners to answer before anyone calls a lawyer.
Find out more
Article
Mediation or investigation?
The distinction that decides what happens next, explained in plain English.
Find out more
Articles
Real questions, answered.
- 16 min read
Complaint Involving Someone on Your HR Team? When to Use an External Workplace Investigator
A complaint involving your own HR team needs an independent view. Learn when to use an external workplace investigator, what to do first and how scoping works.
Read the answer - 16 min read
Business Partner Not Doing Any Work? Your Options When They Still Own Half
Business partner not doing any work? Learn the options when they still own half: name what changed, agree roles in writing, then book a neutral mediated day.
Read the answer - 19 min read
Can I Refuse Workplace Mediation? An Honest Answer for Managers Who Have Been Asked to Attend
Mediation is voluntary, so you can say no. Learn what to weigh first, how a neutral mediator handles bad faith, and what to offer instead. Guide for managers.
Read the answer
Request a triage call
Start in the middle.
Calm, clear and early is usually better than perfect and too late. $290 ex GST for 45 minutes, and a short email of next-step recommendations afterwards. No obligation to book further work.



