Free tool, two minutes
Not every matter needs mediation.
Some need HR guidance first. Some need an investigation. Some need a clearer policy, or a decision someone has been putting off. Choosing the right process is half the work, so we built a quick way to start.
- Mediation
- For people who need to keep working together, or to part well.
- HR guidance
- For owners and managers who need to act fairly but aren't sure how.
- Investigation
- For when the facts of a formal complaint need to be established. Quoted after scoping.
- Coaching
- For leaders who need support to lead a team through it themselves.
- Policy review
- For conflict that keeps coming back, whoever is involved.
Who is involved?
Read more before you decide
- ResourcesMediation or investigation?The distinction that decides what happens next, explained in plain English.Read more
- ResourcesThe first 48 hoursWhat to do, and what to avoid, when your people stop talking.Read more
- How it worksThe processFrom the first call to a written outcome: what happens, when, and who is involved.Read more
Request a triage call
Rather talk it through?
Forty-five minutes with Shiv Martin, accredited mediator, and a short email of next-step recommendations afterwards, whatever you decide. $290 ex GST.




