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Conflict Services

Business partner disputes

You built it together. Now you need to agree on what happens next.

When co-owners disagree, the business feels it quickly: decisions stall, staff pick sides and every conversation carries the last one. A neutral mediator helps you work out whether you keep going differently or part well, before positions harden and it gets expensive.

Usually a full day, $4,900 ex GST. Commercial disputes, not family law.

Two business partners in a studio after hours, one standing at the window, the other seated at a worktable.

Often matched to partner disputes

Mediators who work with co-owners and family businesses.

Richard, John and Justin

Sound familiar?

It might be time if...

  • You avoid being in the same room, or only talk with others present.
  • Decisions that used to take a conversation now take weeks, or don't get made.
  • You disagree about money, workload, direction or who does what.
  • One of you wants out, and neither knows how to raise it.
  • Staff, family or clients have started to notice.
  • You've drafted emails you haven't sent.

Choosing the right process

Mediation, or a lawyer?

This is

Mediation

Helps you talk it through and agree on what happens next, in a confidential room, at a fixed price. You stay in control of the outcome.

This is

A lawyer

Advises you on your rights and represents your interests. We don't give legal advice, and we don't replace your lawyer.

Many partners use both: mediation to agree, and their own lawyer to check and document what's been agreed.

How it works

What happens, in order.

The aim is a day where both of you can say what matters, and leave knowing what happens next.
  1. $290, 45 minutes

    Triage call

    One or both of you tell us what's going on. We check mediation fits and talk through how to raise it with your partner.

  2. Voluntary, and fair from the start

    Both partners on board

    Your partner gets the same information and the same chance to ask questions, so nobody feels the process belongs to the other side.

  3. One partner at a time

    Separate preparation

    The mediator speaks with each of you on your own about what matters, what you need and what you're worried about.

  4. Usually a full day

    The mediation

    A confidential day covering whatever is on the table: roles, money, direction or an exit, with private breaks whenever either of you needs one.

  5. Agreed points, in writing

    Written outcome

    What you've agreed is written down clearly, ready for your own advisers to review or formalise.

Pricing

A full day, at a fixed price.

Partner disputes usually cover several issues at once, so most need a full day. Where the disagreement is narrower, a half day can be enough. We'll recommend one on the triage call.
  • Full-day mediation

    7-hour session, ex GST

    $4,900

  • Half-day mediation

    3.5-hour session, ex GST

    $2,900

  • Both partners prepared separately
  • A confidential day, with private breaks
  • A mediator matched to business disputes
  • Agreed points, in writing
Request a triage call

Start with a $290 ex GST triage call: 45 minutes with an accredited mediator, then next-step recommendations by email.

On our panel

Who you might work with.

Meet the full panel
  • Richard Gifford, mediator and conflict strategist

    Business partners

    Richard Gifford

    Mediator and conflict strategist

    Works with family businesses, workplaces and startups, and helps people prepare for a difficult conversation that's overdue. Accredited mediator since 2021.

  • John Southalan, commercial mediator and academic

    Commercial disputes

    John Southalan

    Commercial mediator and academic

    Advanced Mediator (AMDRAS) with a private commercial mediation practice, based in Perth and working online.

  • Justin Toohey, mediator and conciliator

    Workplace mediation

    Justin Toohey

    Mediator and conciliator

    Accredited since 2002. A decade as Director of Alternative Dispute Resolution at the Administrative Appeals Tribunal.

Every matter is matched on the triage call, and checked for conflicts of interest before anything is booked.

A printed checklist on a clipboard between two coffee cups on a cafe table.

Free checklist

Twelve questions to answer before you call a lawyer.

A plain checklist for co-owners who can feel a disagreement hardening into a dispute. Work through it together, or on your own first.
Get the checklist

Questions

Business partner disputes: common questions.

  • Is this family law?

    No. We work on commercial disputes between business partners, co-owners and directors, including family businesses. We don't mediate separation, parenting or property matters.

  • Do we need lawyers?

    Not for the mediation itself. Where money, shares or an exit are involved, many partners have their own lawyer review what's been agreed before it's formalised, and we encourage that.

  • Can you help us plan an exit?

    We can help you agree on the terms of an exit in principle: timing, roles and how the handover works. Valuations, contracts and tax are for your accountant and lawyer.

  • What if the other person won't take part?

    Mediation is voluntary, so nobody can be made to attend. A triage call often helps here: we can talk through how to invite them, and what else you can do if they say no.

  • Is it confidential?

    Yes. What's said in mediation stays in the room, within the usual limits, such as a serious risk to someone's safety. We explain those limits to everyone before we start.

Request a triage call

Start in the middle.

Calm, clear and early is usually better than perfect and too late. $290 ex GST for 45 minutes, and a short email of next-step recommendations afterwards. No obligation to book further work.

  1. 1Send a request with a few lines about your situation.
  2. 2We reply within two business days, check suitability and agree on a time and payment arrangements.
  3. 3You speak with Shiv for 45 minutes, then receive a short email with next-step recommendations.

Richard, John and Justin

Request a triage call

We'll reply within two business days to confirm availability and the next step. No payment is taken through this form. We confirm the fee and payment arrangements with you before a booking is agreed.

Name and email are required; everything else is optional.

Best time for a call

We use your details to respond to your request. How we handle your information.

Triage call$290 ex GST, 45 minutes

Request