Free online session for owners
Two staff won't work together: what an owner can do this week
Forty-five minutes on Zoom with accredited mediators from the Conflict Services panel. Practical steps you can take straight away, and a straight answer on when it needs someone neutral.
- When
- Thursday 3 December
- 12:30pm Brisbane, 1:30pm Sydney and Melbourne
- Where
- Online, on Zoom
- Link emailed the day before
- Cost
- Free
- 45 minutes, lunchtime
What we'll cover
Forty-five minutes, four parts
- 1
What you're actually dealing with
A personality clash, a conduct complaint and a broken process look alike from the owner's desk. They need different responses, and picking the wrong one is how a small problem becomes a formal one.
- 2
The first conversation with each person
What to say, what to write down and what not to promise. How to stay fair without taking a side, and without making it worse.
- 3
What you can try before you spend anything
The steps an owner can take this week, and the signs that it's time to bring in someone neutral.
- 4
Your questions
Fifteen minutes at the end. Send a question with your registration, or ask on the day. Describe people by role, never by name.
Who it's for
For the person everyone brings it to
- Owners and managers of businesses without an HR team
- Anyone who has become the referee between two people who used to get along
- Business partners who can see a disagreement hardening
Good to know
- This is general information for owners, not advice on your matter. If you want to talk about your own situation, a free triage call is the place for it.
- If a formal complaint or investigation is already under way, or someone has been hurt, the steps are different. Come along, but speak to someone about your matter as well.
- Can't make it? Register anyway and we'll let you know about the next one. In the meantime, the first 48 hours guide covers the same ground in writing.
Free triage call
Need help before 3 December?
A free triage call gets you a next step today, and the two-minute Conflict Check points you to the process that fits.
Free triage first, then the right person on our panel.