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Navigating Workplace Conflict Through Mediation - A Superior Approach
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Our training services range from customised negotiation skills training to digital transformation training for mediation practices.If you require training in any aspect of negotiation, mediation and communication with clients or staff, we can provide it. Our particular areas of expertise are workplace dispute resolution complaints handling and community mediation.We work with businesses to train their managers and staff in negotiation and dispute resolution skills.
Our mediators, based in Brisbane, have supported team leaders and workplace managers navigate challenging conversations with staff. These conversations may include performance reviews, workforce restructuring, redundancy, recruitment, policy change and a range of other complex human resource considerations.
of experience
Since 2013, Founder Shiv Martin has been developing and training public service officers, mediators and lawyers in the methods of high conflict management pioneered by the High Conflict Institute.She has delivered webinars, face-to-face workshops, direct coaching and university seminars in this field. Shiv has also been highlighted by the Resolution Institute as part of their Spotlight series for her excellence in training. Our lead mediator Shiv Martin offers a range of nationally acclaimed training and workshops.
Shiv Martin, Principal Mediator, Trainer & CEO
Our trainers have a detailed understanding of the best practices in negotiation, mediation and conciliation. We work with organisations such as the Resolution Institute and the Queensland Government's mediator panel to deliver dispute resolution training. Our CEO, Shiv Martin currently trains and assesses new mediators across Queensland. We have access to world renowned training resources in negotiation and mediation practice. Our strategies aim to identify the quickest, most cost effective way to resolve conflict in a fair and reasonable manner. Shiv has conducted training in the following areas:
At Conflict Services we have a team of highly experienced & certified mediators, based in Brisbane, who will help you resolve your disputes.
